Rich Hill and Enza Hill, on Behalf of a Class of Persons Similarly Situated v. Gateway 2000, Inc., and David Prais Case Brief

Court of Appeals for the Seventh Circuit1997Docket #786742
105 F.3d 1147

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Case Brief Summary & Legal Analysis

3 min read

tl;dr: A court held that consumers who order a computer by phone and keep it beyond the 30-day return period are bound by an arbitration clause included in the terms inside the box, even if they never read them.

Legal Significance: This case established the enforceability of “terms-in-the-box” or “rolling contracts” in consumer transactions. It affirmed that a vendor may structure an offer so that acceptance occurs when the buyer retains the product after having an opportunity to review the terms and return it.

Case Facts & Court Holding

Key Facts & Case Background

Rich and Enza Hill (Plaintiffs) purchased a Gateway 2000 computer system by placing an order over the telephone. Gateway (Defendant) shipped the computer, which arrived in a box containing the computer itself and a document listing the terms and conditions of the sale. These terms included a mandatory arbitration clause and stipulated that the terms would govern the transaction unless the customer returned the computer within 30 days. The Hills kept the computer for longer than 30 days. Subsequently, they became dissatisfied with the computer’s components and performance and filed a class-action lawsuit against Gateway in federal court, alleging mail and wire fraud under the Racketeer Influenced and Corrupt Organizations Act (RICO). Gateway moved to dismiss the suit and compel arbitration pursuant to the clause included in the shipping box. The district court denied the motion, finding that the record was insufficient to support the existence of a valid arbitration agreement. Gateway appealed.

Court Holding & Legal Precedent

Issue: Are terms included inside a product’s packaging, which state they are accepted if the product is not returned within 30 days, binding on a consumer who ordered the product over the phone?

Yes. The terms included in the computer box were part of an Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris

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IRAC Legal Analysis

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IRAC (Issue, Rule, Analysis, Conclusion) is the structure professors expect in exam answers. Each LSD.Law brief states the issue, the governing rule with citations, the court's application of that rule, and the conclusion - the same reasoning pattern you will use on exams and in practice.

Legal Issue

Are terms included inside a product’s packaging, which state they are accepted if the product is not returned within 30 days, binding on a consumer who ordered the product over the phone?

Conclusion

This decision solidified the validity of "terms-in-the-box" contracts, confirming that a consumer's Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam,

Legal Rule

A vendor, as master of the offer, may invite acceptance by conduct Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat

Legal Analysis

The Seventh Circuit, extending its reasoning from *ProCD, Inc. v. Zeidenberg*, held Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum. Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum. Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum. Lorem ipsum dolor sit amet, consectetur adipiscing elit, se

Flash-to-Full Case Opinions

Flash Summary

  • Terms included inside a product’s box are enforceable if the buyer
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Ex

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